Wholesale Website and Catalog Terms and Conditions

WHOLESALE WEBSITE TERMS OF USE

Effective Date: 3.11.2025

These Wholesale Website Terms of Use (“Terms”) govern your access to and use of the wholesale website (“Website”) operated by Red Beard Remedy, LLC (“Supplier,” “we,” “us,” or “our”). By accessing or using the Website, you (“User,” “Purchasing Company,” or “you”) agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Website.

1. Eligibility and Account Access

1.1. Access to the Website is restricted to registered wholesale customers only.
 1.2. To access the Website, you must complete the registration process and be approved as a wholesale customer by the Supplier.
 1.3. Upon approval, you will be provided with a unique username and password to access the Website.
 1.4. You are responsible for maintaining the confidentiality of your account information, including your password, and for any activities or actions that occur under your account.
1.5. You may not share your login credentials with any third party. If you suspect unauthorized access to your account, you must notify the Supplier immediately.

2. Use of the Website

2.1. The Website and its contents, including product listings, pricing, and product descriptions, are for the exclusive use of registered wholesale customers.
 2.2. You may only use the Website to browse the catalog, place orders, and manage your wholesale account.
 2.3. Unauthorized use of the Website, including but not limited to scraping data, attempting to gain unauthorized access, or interfering with the operation of the Website, is strictly prohibited.
2.4. The Supplier reserves the right to suspend or terminate your access to the Website at any time if you violate these Terms.

3. Product Orders and Payment

3.1. All product orders must be placed through the Website.
 3.2. Orders are considered final upon submission and cannot be canceled or modified without the Supplier’s prior written consent.
 3.3. Payment terms shall be as specified at the time of ordering. Payment must be made in full prior to the shipment of products unless otherwise agreed in writing.
3.4. The Supplier reserves the right to refuse or cancel any order at its sole discretion, including in cases of suspected fraud or unauthorized activity.

4. Shipping and Delivery

4.1. The Supplier shall arrange for the shipment of products as specified in the order confirmation.
 4.2. Delivery Timeline: The typical delivery period is between three (3) to six (6) weeks from the date of order confirmation. However, delivery times are estimates only and not guaranteed.
 4.3. The Supplier shall not be liable for delays caused by third-party vendors, carriers, or other circumstances beyond its control.
4.4. The Supplier may fulfill an order through multiple shipments, and partial shipments shall not relieve the User of the obligation to accept and pay for the remaining balance of the order.

5. Minimum Purchase Requirements and Retail Pricing

5.1. Minimum Order Value: The User agrees to a minimum overall purchase order requirement of $2,000 for any order placed through the Website. Orders valued below this threshold will not be processed.

5.2. Vendor-Specific Minimums: The User agrees to comply with the minimum purchase requirements specified by each third-party vendor and by the Supplier as listed on the Website.

  • Minimum purchase requirements may vary by vendor and product category.
  • Failure to meet the minimum purchase requirements set by a vendor may result in order cancellation or suspension of access to that vendor’s products.

5.3. Minimum Advertised Price (MAP): The User agrees to comply with the minimum advertised price (“MAP”) policies established by the Supplier or its third-party vendors, as listed on the Website.

  • The User shall not advertise or sell products purchased through the Website at a retail price lower than the listed MAP.
  • In the event of a violation of the MAP policy, the Supplier reserves the right to:
     (a) suspend or terminate the User’s access to the Website;
     (b) cancel any outstanding orders;
     (c) seek legal remedies to recover damages caused by the violation.

5.4. Enforcement and Monitoring: The Supplier reserves the right to monitor retail pricing and compliance with MAP policies.

  • The User agrees to provide any requested sales data or proof of retail pricing upon the Supplier’s request for verification of compliance.
  • Repeated or intentional violations of minimum purchase requirements or MAP policies may result in permanent account termination and legal action.

6. No Returns Policy

6.1. All sales are final. No returns or exchanges will be accepted once the products have been received by the User, except in the case of damage during shipping.
 6.2. Any claims for damaged products must be reported to the Supplier in writing within 5 days of receipt of the products.
 6.3. The User must provide photographic evidence of the damage along with the written claim.
6.4. If the Supplier determines that the damage occurred during shipping, the Supplier will, at its sole discretion, either replace the damaged products or issue a credit to the User.

7. Shopify Hosting and Terms

7.1. The Website is hosted on Shopify, and the use of the Website is also subject to Shopify’s terms of service and privacy policy.
7.2. By using the Website, you agree to comply with Shopify’s terms and conditions, which are available at https://www.shopify.com/legal/terms.
7.3. The Supplier shall not be responsible for any technical issues or service interruptions caused by Shopify or any changes in Shopify’s platform.

8. Termination

8.1. The Supplier reserves the right to terminate or suspend the User's access to the Website at any time, with or without cause, upon written notice.
8.2. Upon termination, the User remains liable for any outstanding payments due to the Supplier for orders placed prior to termination.

9. Limitation of Liability

9.1. The Supplier shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of the Website or the ordering of products, including but not limited to loss of profits, loss of business, or reputational damage.
9.2. The Supplier’s total liability arising from any claim under these Terms shall not exceed the total amount paid by the User to the Supplier in the three (3) months preceding the event giving rise to the claim.

10. Governing Law and Dispute Resolution

10.1. These Terms shall be governed by and interpreted in accordance with the laws of the State of Georgia, without regard to its conflict of law principles.
10.2. Any disputes arising out of or in connection with these Terms shall be resolved through arbitration in the State of Georgia in accordance with the rules of the American Arbitration Association.

11. Changes to Terms

11.1. The Supplier reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Continued use of the Website following the posting of changes constitutes acceptance of the modified Terms.

BY USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS.